Relationship Marketing Made Easy
The all-round CRM, Loyalty & Campaign Management platform for all retail businesses
Increase Retail Sales with SaaS CRM
Fides Suite is the all-in-one Loyalty-as-a-Service solution designed to make CRM & marketing cost efficient and easier to use for retailers:
Manage your Member data to gain a better understanding of your customers.
Create loyalty rules & tiers to build strong customer loyalty and incentivize repeat purchasing.
Send and automate targeted Campaigns to drive sales.
Watch your sales grow with advanced store & transaction reports
Member 360° Single-View
Gain a complete individual & holistic view of your Members.
Loyalty Points & Tier Rule Setting
Nurture your Member relationship
with an engaging loyalty program.
Coupon & Gift Engine
Create dynamic coupon & gift rewards.
Send highly targeted one-shot reward campaigns to drive sales.
Create automated responses to your customers lifecycle & loyalty journey.
SaaS Reporting Metrics
Track your retail sales & campaign performance.
Understand your customers
The omni-channel CRM collects data from every touchpoint of your customer’s journey. This feeds a complete 360 degree view of your customer enabling you to make informed marketing decisions. Gain insights of an individual Member or get the larger picture from the Member dashboard. Run reports or share the dashboards directly with your manager via email.
Build a robust loyalty program
Enhance your customer relationships by constructing a versatile loyalty program. Implement point rules and membership tiers to reward frequent shoppers and incentivize new buyers to repeat purchase. Create a variety of coupon & gift rewards and manage a redemption catalogue to nurture brand loyalty.
Personalize your customer experience
Fueled with rich customer insights that guide how you talk to your Members, create targeted and personalized campaigns across any channel, including email, mobile, in-store and social to drive retail sales. Automate communication and reward campaigns to Members based on triggers and particular events & milestones in their customer lifecycle.
Save time, deliver excellence
Send dynamic reward campaigns at different points of a customer’s lifecycle to boost loyalty, engagement and repeat purchase.
Grow your business with Fides Suite
Gain insights from data scattered across your retail channels and take action by creating and sending campaigns and loyalty rewards across multiple communication channels